Updated as of May 11, 2019
Our "Services" include the Software on this website, the services provided thereon, and all related services, applications, components, programs, software, listings, directories, tools, updates, databases and information made available and utilized. References to "you" or “user” in this Agreement means you, your duly authorized representatives and any entity you may represent in connection with your use of the Services.
What Information Do We Collect?
Better Cloud Solutions may collect information about you when you visit our Sites or use our Services, including the following:
Information you provide us. We collect the content, communications and other information you provide when you contact us, including your email address.
Information we get from your use of our services. We collect information about the Services that you use and how you use them. This information includes:
We collect device-specific information (such as operating system version).
When you use our Services or view content provided by Better Cloud Solutions, we automatically collect and store certain information in server logs. This includes:
- Search activity when you use web search services (such as search queries) (“Search Data”)
- Internet protocol address (“IP Address”)
- The type of browser you are using when using our Services, including your browser's "user agent" (e.g., Internet Explorer, Safari, and other browsers)
- Device event information such as crashes, system activity, hardware settings, browser language, and the date and time of yourrequest and referral URL
- Date and time of your request and referral URL
- Your geographic location
- The Domain name of your Internet service provider
- The source of traffic acquisition
- Date of traffic acquisition, and
Time and date of certain events such as:
- Chrome extension enabled
- Search query performed
- Search performed on search engine results page (“SERP”)
- Search term on SERP
- Paid advertisements clicked on SERP
- Organic advertisements clicked on SERP
- Homepage/new tab rendered
- Icons and paid advertisements clicked
- Install and uninstall of extension
- Views on landing page
- Clicks on an action button on landing page
- Cancellations of an extension installation
- Acceptance of extension installation
- Disablement of extension
How Do We Use This Information?
We are able to deliver, personalize, and improve our Services by combining and using the information that we have about you to understand how you use and interact with our Services. We also may use the information that we have about you for the following purposes:
- Provide, maintain, improve, and develop relevant features, content, and Services.
- To communicate with you by responding to your requests, comments, and questions.
- Help advertisers and publishers connect to offer relevant advertising in their apps and websites.
- Create analytics and reports for internal purposes. These analytics and reports may include aggregate or anonymous information.
- Detect and defend against fraudulent, abusive, or unlawful activity.
How Do We Share This Information?
We will not share the personal information we collect about you with any third party for their own marketing purposes without your consent. We do not sell, license or share information that individually identifies our users with companies, organizations or individuals outside of Better Cloud Solutions. We will share your information in the following ways:
- Our vendors, subcontractors and business partners (“service providers”): We may share your data with our services providers who process your personal data to provide services to us or on our behalf. We have contracts with our service providers that prohibit them from sharing the information about you that they collect or that we provide to them with anyone else or using it for other purposes.
- Companies within Better Cloud Solutions’s group of companies: We may share your information with our parent company and our affiliates, which are entities under common ownership or control of our ultimate parent company.
- Fraud prevention: We may disclose the personal information we collect about our users when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, our users, or others.
- Law enforcement purposes and public safety: If requested or required by government authorities, such as law enforcement authorities, courts, or regulators, or otherwise to comply with the law, we may disclose any information we have about our users. We may disclose information collected about you in order to exercise or protect legal rights or defend against legal claims. We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
- Sale or merger of our business: We may transfer your personal information to a third party if we or any of our affiliates are involved in a corporate restructuring (e.g., a sale, merger, or other transfer of assets).
How Long Do We Keep the Information?
We retain the information we collect about and from you for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose to anonymize certain information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time.
How Do We Protect Your Personal data?
We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your personal data against loss, misuse, unauthorized access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls. While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s).
Age Limitations.The Sites and Services are not directed to children under the age of 13. We do not knowingly collect information, including personal data, from children or other individuals who are not legally able to use our Sites and Services. If we obtain actual knowledge that we have collected personal data from a child under the age of 13, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of 13.
International Data Transfers
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to personal data, as well as to seek to update, delete or correct this Information. If you wish to exercise any of these rights, please contact firstname.lastname@example.org. To the extent that Better Cloud Solutions’s processing of your personal data is subject to the General Data Protection Regulation, Better Cloud Solutions relies on your consent. If we have collected and process your personal data with your consent, then you can withdraw your consent at any time.
Data Protection Authority
Subject to applicable law, you also have the right to (i) restrict Better Cloud Solutions’s use of your personal data and (ii) lodge a complaint with your local data protection authority. If you are a resident of the European Economic Area and believe we maintain your Personal data within the scope of the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority.
Commissioner for Personal data Protection
1 Iasonos Street,
P.O. Box 23378, CY-1682 Nicosia
Tel. +357 22 818 456
Fax +357 22 304 565
Better Cloud Solutions LTD
Viktoros Ougko, 10
Germasogeia, 4045, Limassol, Cyprus